The domain uses automatic collection processes (Cookies) to gather personal information, which can be the type of browser or operating system, reference page, path, ISP domain (Internet Provider), etc., all with the aim of improving the services provided. Cookies help us to adapt our website to the needs of its users.

A “Cookie” is a small file that is stored on the user’s computer and allows us to recognise them. Taken together cookies help us to improve the quality of our website, thus allowing us to personalise to a certain extent each user’s browsing experience. Cookies are currently essential for the internet to function properly, providing countless advantages for the provision of interactive services, and facilitating the browsing of our website and making it more user-friendly.

Bear in mind that cookies cannot damage your equipment, rather they are used for helping us to identify and resolve errors so we can improve the browsing experience on our website.


For more information on the types of cookies and their usage, please note that:

From the point of view of the  ‘lifespan’ of a cookie (how long a cookie remains active on our system) we can classify cookies as:

  • Session cookies: temporary cookies that remain in your browser’s cookie file until you leave the website, so none of them will be saved onto the user’s hard disk. Information obtained through these cookies will be used to analyse website traffic patterns. Ultimately, this allows us to provide a better experience, improving the content and making the site more user-friendly.
  • Permanent cookies: stored on the hard disk and our website reads them each time you visit it again. Each permanent cookie has a particular expiration date. The cookie will cease to function after this date. We generally use them to make purchasing and sign-up services easier.

From the point of view of the  usage of each cookie,we can classify them as:

  • Necessary Cookies: cookies that are strictly necessary, such as those that are used to ensure browsing functions correctly, those that allow the user to make payments for goods or services, or cookies that are used to ensure that website content loads efficiently.

Within the category of ‘necessary cookies’ are cookies you will also find for following purposes:

  • Permitting communication only between the user’s equipment and the network.
  • Strictly providing a service explicitly requested by the user.

In these two cases please note that neither informing the user nor gaining their consent is required in order to install the necessary cookies. In detail, according to the EU Expert Working Group, Article 29 of its Judgement 4/20123, among the cookies that are considered to be exempt from requiring consent are the following:

  • “User input” cookies
  • Authentication cookies or those that identify the user, only for the duration of the session
  • User centric security cookies
  • Multimedia content player session cookies
  • Load balancing session cookies
  • User interface customisation cookies
  • Complementary cookies (plug-in) for exchanging social content

For all other Necessary Cookies not included in the previous list it is assumed that the user will need to be informed first and their consent obtained.

  • Functional cookies:cookies that improve the user’s browsing experience on the website. An example of the usage of this type of cookie is when they are used for storing browsing information in a particular language.
  • Analytical cookies: cookies that allow us to analyse the use of our Website, enabling us to measure usage and make the site function more efficiently.
  • Marketing and third-party cookies: cookies used by social networks, or by external plugins from content such as Google Maps, as well as cookies from marketing companies so they can target advertising to your particular interests.
  • MULTIÓPTICAS, S.C.L. stores all the information gathered through the use of cookies in an impersonal format (IP address). This type of information obtained through the use of cookies will not be revealed outside MULTIÓPTICAS, S.C.L., nor used for unsolicited communication.

Adequate privacy – Management of cookies:

Should the user wish, they can request that the recording of cookies be subject to their authorisation when they install or update their web browser. The user may at any point revoke their authorisation through the content configuration and privacy options available on every web browser. However, should the user reject the use of cookies on their browser, they may not be able to access some sections of our website.

For more information about configuring cookies and options for activating, restricting and/or disabling them, visit the help section of your web browser:

  • More information on how to disable cookies on Google Chrome
  • More information on how to disable cookies on Firefox
  • More information on how to disable cookies on Firefox
  • More information on how to disable cookies on Safari
  • More information on how to disable cookies on Blackberry
  • More information on how to disable cookies on WindowsPhone

Many browsers allow you to activate a private mode which deletes cookies every time you leave a website. This private mode may have different names, depending on the browser. Below is a list of the most common browsers and the names of their “private mode”:

  • Internet Explorer 8 and above; InPrivate
  • Safari 2 and above; Private Browsing
  • Opera 10.5 and above; Private Browsing
  • Firefox 3.5 and above; Private Browsing
  • Google Chrome 10 and above; Incognito